This
is an important section of the site explaining
the terms and conditions you are agreeing to
when you use and/or shop from the E-Styling.co.uk
web site (hereinafter "the Web site").
By using the Web site, you agree to be bound by
these Terms and Conditions and any other
guidelines or rules applicable to other services
that may be posted from time to time. If you do
not agree with any part of the following terms
of conditions you must not use the Web site. If
you are uncertain, you can always contact us on
the Customer Care numbers below.
E-Styling Limited Guarantee
Delivery
Customer Care Policy
Privacy Policy
General Terms & Conditions
E-Styling Limited Guarantee
It is unusual that any of our customers are
unhappy with the products we supply. However, if
you are unsatisfied in any way with the product
you have purchased, you can return it to
E-Styling Limited and we will refund your money
in full. Products must be returned to E-Styling
Limited within 14 days of you receiving the
goods.
Some products we provide include a manufacturers
guarantee. Please refer to the individual
product for details regarding this.
Delivery
Unless E-Styling Limited has notified you that
your order will be delayed, you should receive
your order within seven (7) working days of
placing your order. Although you can place an
order with the Web site from anywhere in the
world we currently ONLY deliver to addresses
within the UK.
E-Styling makes every effort to ensure that the
goods you ordered get to you undamaged and in a
timely fashion. Please ensure you read the
following in the event of a problem to ensure
speedy resolution of any problems.
Shipping
Please allow up to 7 working days for goods to
arrive. Please note some products such as full
styling kits are made to order and can take up
to fourteen (14) working days to arrive.
If the delivery date is to be any longer than 7
days you will be contacted by an E-Styling sales
representative.
In the event that the goods do not arrive,
please contact the phone number listed within
the product information on the website.
All orders will be shipped by recognised
carriers or the Royal Mail.
Returns Policy
Please note that you do have the right to return
a product or to cancel an order within 14 days
of the original order date. With wheels, front
& rear lights and indicators we can only
accept returns if a problem is reported within
48 hours of delivery.
If we have wrongly supplied parts we will
reimburse the full purchase price. However, if
the parts have been correctly supplied based
upon the information provided at the time of
ordering then we will reimburse the product
costs less a 15% re-stocking charge. All
outbound carriage charges can not be refunded. All
delivery arrangements and costs are the
responsibility of the customer.
If you wish to return any item then please
follow these basic steps:
1. Contact us to request a Returns Number.
2. Send the goods to the following address:
Returns Dept., E-Styling, 152 Prescot Road,
Aughton, Ormskirk, Lancs. L39 5AG. Please note
that we can only refund if goods are returned in
the original packaging in 'as new' condition.
3. Attach a copy of the delivery note or invoice
as proof of purchase and mark the package
clearly with your Returns Number.
Returns Number - This number helps us to deal
quickly and efficiently with your refund. If you
fail to obtain a returns number we will be
unable to process your refund / exchange.
Customer Care Policy
Our commitment is to ensure that your experience
with the E-Styling Limited is stress-free. If
for any reason, you are unsatisfied with any
part of our service, we need to know to make
things right.
Please tell us straight away by using any of the
following:
Email: customercare@e-styling.co.uk
Telephone: 01695 420300
Write to us at:
E-Styling Limited
Customer Services
152 Prescot Road
Aughton
Ormskirk
Lancs
L39 5AG
Privacy Policy
We are committed to protecting the information
we collect from you, which we use to enhance
your experience of using the Web site and to
provide you with the services you request from
us.
Data Collection
You can access the Web site and browse certain
areas without disclosing personal data. We
collect your personal data ("Your
Data") only with your knowledge or your
consent. When you register your details, we
collect Your Data to enable us to inform you
from time to time by email and post of new
products and services from E-Styling Limited and
on occasions from other third parties who have
products and services that we feel would be
relevant to you. We will also collect
information if you complete any other forms on
our site or if you contact us with comments or
specific requests.
Data Use
By registering on the Web site ("a
Registered User") you agree that you would
like to receive product and service updates from
E-Styling Limited and any other third parties
who have products and services which may be of
interest to you. Unless you "opt out"
(see below) we may also use Your Data in the
following ways, relating to services of
E-Styling Limited. E-Styling Limited will
provide you with relevant information by email,
post or telephone.
Data Disclosure
We will, if you have not opted out, pass Your
Data onto relevant third party suppliers who we
feel would be relevant to you.
Opt-out
As indicated above, as a Registered User you are
given the opportunity to 'opt-out' of having
Your Data used for any purposes related to The
E-Styling. You should also be aware that you
have a legal right to ask us to make no further
direct marketing use of Your Data at all. If you
wish to exercise this right please send a
written notice to E-Styling Limited, 152 Prescot
Road, Aughton, Ormskirk, Lancs. L39 5AG.
Links
This web site contains links to other sites.
Please be aware that we are not responsible for
the privacy practices of such other sites. This
privacy statement applies solely to information
collected by the Web site.
Accessing Personal Data
You can contact us to ask whether we are
keeping personal data about you, by sending an
email to info@e-styling.co.uk or by sending
postal mail to this address E-Styling Limited,
152 Prescot Road, Aughton, Ormskirk, Lancs. L39
5AG. Upon request, we will provide you with a
readable copy of data, which we hold about you.
If you ask us to delete, correct or amend that
personal data we will do so within a reasonable
time.
If you have any queries about this privacy
policy, please contact info@e-styling.co.uk
Website Information
Some product photos displayed on the website are shown on an example-basis only. Because of manufacture and design limitations some items in shown in typical kit form may differ from that being displayed on the website.
Design and specification of items are subject to change without notice. Errors and omissions expected.
General Terms & Conditions
1. The materials made available on the Web site
are directed solely at consumers who access the
Web site from the United Kingdom. E-Styling
Limited makes no representation that any product
referred to in the materials on the Web site is
appropriate for use, or available, in other
locations. Those who choose to access this site
from other locations are responsible for
compliance with local laws if and to the extent
local laws are applicable.
2. Any contract between us, whether for use of
the Web site or in relation to the purchase of
products or services through the Web site will
be governed by the laws of England and Wales and
both parties, (you and E-Styling Limited),
submit to the non-exclusive jurisdiction of the
English Courts.
3. Advice given by agents or servants of this
company during telephone/Internet orders is
based entirely upon information given by the
purchaser with no inspection undertaken. As
such, all advice given is indicative only and
all such advice should be checked by the
purchaser prior to order. Where advice is given
after visual inspection by agents or servants of
this company, such advice shall amount to an
opinion only. Additionally, goods supplied are
supplied only to correspond to the purpose for
which goods of that kind are commonly supplied
and not alternative uses to which they may be
put. No liability for failure can be accepted by
this company for such alternative use, amendment
or modification.
4. For trade buyers, the company is hereby
excluded from any liability, howsoever arising,
in respect of any express or implied condition,
warranty or term, statement, representation
whether statutory or otherwise, relating to the
goods supplied. The trade buyer accepts that he
is best placed to insure against losses which
arise by virtue of any breach of this agreement
and warrants that he carries adequate insurance
in this respect.
5. E-Styling Limited has taken every care in the
preparation of the content of the Web site,
however we do not guarantee that the information
will always be completely up to date and free of
mistakes. To the extent permitted by applicable
law, E-Styling Limited disclaims all warranties;
express or implied, as to the accuracy of the
information contained in any of the materials on
the Web site and will accept no liability for
any loss or damage the use of any of the
information contained in any of the materials on
the Web site.
6. E-Styling Limited assumes no responsibility
and shall not be liable for any damage to, or
viruses that may infect, your computer equipment
or other property on account of your access to,
use of, or browsing in the Web site. To the
extent permitted by law, in no event shall
E-Styling Limited be liable for any injury,
loss, claim, damage, or any exemplary, punitive,
direct, indirect, incidental or consequential
damages of any kind (including but not limited
to lost profits or lost savings) whether based
in contract, tort, strict liability, or
otherwise, which arises out of or is in any way
connected with:
(i) any use of the Web site or content found
therein,
(ii) any failure or delay (including, but not
limited to) the use of or inability to use any
component of the Web site
(iii) the performance or non-performance by
E-Styling Limited
(iv) the provision of or failure to provide
services
(v) any information, software, products,
services and related graphics obtained through
the Web site.
7. The naming of any manufacturer or product on
the Web site does not imply endorsement by
E-Styling Limited. The omission of any such
names does not necessarily indicate a lack of
endorsement by E-Styling Limited.
8. E-Styling Limited assumes no responsibility
for any works carried out via the Approved
Fitting Network. The garages listed are on a
recommendation only basis and as such E-Styling
shall not be liable for loss, theft, damage or
any other dispute out of the control of
E-Styling when using this service.
9. Products under the 'Special Offers' section
are not eligible for refund or exchange and are
strictly on a 'first come - first served' basis.
9. Certain (hypertext) links in this site may
lead to other web sites, which are not under the
control of E-Styling Limited. When you activate
any of these you will leave the Web site and we
shall have no control over and will accept no
responsibility or liability for the material on
any web site, which is not under the control of
E-Styling Limited.
10. The exclusions of liability set out in these
terms and conditions shall not apply to any
damages arising from death or personal injury
caused by the negligence of E-Styling Limited or
any of its employees or agents.
11. These terms and conditions shall be governed
by and construed in accordance with English Law.
If any provision of these terms and conditions
shall be unlawful, void or for any reason
unenforceable then that provision shall be
deemed severable and shall not affect the
validity and enforceability of the remaining
provisions.
12. We reserve the right to alter these terms
and conditions from time to time by posting new
terms and conditions on the Web site.
13. These Terms and Conditions, together with
those incorporated herein or referred to herein
constitute the entire agreement between us
relating to the subject matter hereof, and
supersede any prior understandings or agreements
(whether oral or written) regarding the subject
matter.
14.
There may be errors in pricing on the website.
Refunds
Policy
Purchases made from the website are not sold on
a “Trial basis”. Customers are strongly
advised to check the suitability and
specification of products prior to purchasing.
In the event that E-Styling Ltd., at its
discretion, may agree to accept the goods back
the following conditions will apply:
The goods are to be returned unopened and in
perfect resalable condition.
The goods are to be returned within 7 days of
purchase.
If the above points are met then a handling fee
maybe deducted from the refunded amount.
Alternatively the customer may choose to
exchange the returned goods for credit against
alternative products to the equivalent value or
greater without a handling fee.
The customer will be responsible for all
delivery costs, including the organisation and
cost of returning the goods making sure they are
adequately packaged and insured.
The goods are to be returned unopened and in
perfect resalable condition, if not E-Styling
Ltd. reserves the right to send the goods back
to the customer and charge for the additional
delivery price.
If the above points are met upon inspection of
the returned goods, a refund will be made to the
customer.
Where goods are found to have a genuine fault,
the customer will be offered an exchange for the
product or a credit note to the full value of
the transaction. Cash refunds are solely at the
discretion of E-Styling Ltd.
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